News & Insights

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2026 Feb 15

Dubai Supreme Council of Energy reviews 2025 clean energy progress and performance outcomes

HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Supreme Council of Energy, chaired the 92nd meeting of the council, held at the Mandarin Oriental Jumeirah Hotel, in the presence of HE Saeed Mohammed Al Tayer, Vice Chairman of the council.

2026 Feb 14

DEWA secures re-certification for ISO 10000 and ISO 18295 series

Dubai Electricity and Water Authority (DEWA) has secured recertification for the ISO 10000 series related to quality management and customer satisfaction, as well as the ISO 18295 standards for customer contact centre management, including ISO 18295-1:2017 and ISO 18295-2:2017.
2026 Feb 13

DEWA and Emirates Nature-WWF boost employee engagement in resource conservation

Dubai Electricity and Water Authority (DEWA), in collaboration with Emirates Nature-WWF, organised an interactive workshop to promote awareness and practical application of sustainable solutions that enhance water and energy efficiency in the workplace and at home. Throughout the session, participants explored the benefits of retrofitting spaces, examining how such measures can accelerate broader sustainability goals. They reviewed various retrofit options, carefully analysing their environmental value, financial returns and potential savings.
2026 Feb 12

DEWA records 4.49% rise in NOC approvals amid growing project activity

HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), announced that DEWA approved 132,981 No-Objection Certificate (NOC) applications under its Soqoor programme in 2025. The applications were submitted by 2,472 consultants and contractors up to the end of December 2025, marking an increase of 4.49% compared to 2024.

2026 Feb 11

DEWA advances the UAE’s commitment to integrating environmental and developmental sustainability

On the occasion of National Environment Day, observed annually on 4 February, Dubai Electricity and Water Authority (DEWA) highlighted the UAE’s rich heritage of environmental stewardship, rooted in long-standing values that promote sustainability and the conservation of nature, and reflected in the nation’s commitment to biodiversity protection, responsible resource use and environmentally conscious development.

2026 Feb 10

DEWA to Increase its Ownership in Empower from 56% to 80.00% by way of transferring Dubai Holding’s Full Stake for an amount of AED 5.184 billion

Dubai Electricity and Water Authority PJSC (ISIN: AED001801011) (Symbol: DEWA), the emirate of Dubai’s exclusive electricity and water services provider, which is listed on the Dubai Financial Market (DFM), today completed the transfer of the entire shareholding of Emirates Power Investment LLC (“EPI”), a company ultimately owned and controlled by Dubai Holding LLC (“Dubai Holding”), in Emirates Central Cooling Systems Corporation PJSC (“Empower”), through Dubai Central Securities Depository LLC (“Dubai CSD”).
2026 Feb 10

Dubai Electricity and Water Authority PJSC announces record annual revenue of AED 32.84 billion, operating profit of AED 10.99 billion and an unprecedented EBITDA of AED 17.37 billion for 2025

Dubai Electricity and Water Authority PJSC (ISIN: AED001801011) (Symbol: DEWA), the emirate of Dubai’s exclusive electricity and water services provider, which is listed on the Dubai Financial Market (DFM), today reported its full year 2025 preliminary and unaudited consolidated financial results. DEWA Group reported a record consolidated full year revenue of AED 32.84 billion, EBITDA of AED 17.37 billion and net profit after tax of AED 9.09 billion.

2026 Feb 09

DEWA continues to register the highest levels of customer happiness

Dubai Electricity and Water Authority (DEWA) maintained its position as a leader in customer happiness in 2025, achieving an impressive score of 98.9% on the Dubai Government’s Instant Happiness Index, overseen by the Dubai Digital Authority. DEWA recorded 98.02% satisfaction rate in 2025 on the Dubai Government Customers of Determination Index administered by the Dubai Government Excellence Program. This builds on DEWA’s strong performance in 2024, when it recorded 97.01% on the Dubai Government Customer Happiness Index, while service partners exceeded 99% happiness level with DEWA’s services.
2026 Feb 08

DEWA provides its services through ChatGPT Apps Directory

Dubai Electricity and Water Authority (DEWA) has launched its official services and experience through ChatGPT Apps Directory. This move redefines government service delivery mechanisms in the age of artificial intelligence (AI), reinforcing Dubai’s pioneering role in adopting future technologies. With this milestone, DEWA becomes the first government entity and first utility worldwide to offer its services through AI platforms, moving beyond traditional websites and smart application models.
2026 Feb 07

DEWA Women’s Committee initiatives build capacity of female employees to deliver sustainable impact

The Dubai Electricity and Water Authority (DEWA) Women’s Committee organised more than 50 social and professional activities and workshops in 2025, engaging over 1,400 female employees. The initiatives sought to equip them to keep pace with rapidly evolving challenges while improving communication skills, reinforcing a culture of teamwork and better integrating workplace and community roles. An impressive 96% of female employees expressed satisfaction with the committee’s performance.

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