News & Insights

DEWA Academy has a policy of inclusive education aligned with the inclusive education strategy of Dubai Government. For more please click here.

2026 Jan 29

Five DEWA centres receive the ‘Autism Friendly Environment’ certificate

Five Dubai Electricity and Water Authority (DEWA) centres have received Autism Friendly Environment Certificates (AFC), internationally recognised by the Qualified Applied Behavior Analysis Credentialing Board (QABA) and granted by the Dubai Autism Center. This achievement followed the successful compliance of DEWA’s customer happiness centres at the Head Office, the Sustainable Building in Al Quoz, Ibn Battuta Mall, Burj Nahar and Al Twar Centre with all approved requirements and standards. The certifications were awarded following comprehensive assessments covering employee readiness, facility preparedness and the adaptation of services provided to People of Determination with autism, ensuring the provision of an inclusive and safe environment that accommodates their sensory and behavioural needs.

2026 Jan 28

DEWA develops automated smart system to enhance electricity network management efficiency

Dubai Electricity and Water Authority (DEWA) has reaffirmed its ability to restore electricity with exceptional speed through the Automatic Smart Grid Restoration System, the first of its kind in the region. DEWA launched the system to enhance the efficiency of electricity network management and ensure the stability and continuity of power supply under all circumstances. The advanced system also enables DEWA to monitor and control the electricity network automatically and accurately, significantly accelerating fault detection and service restoration within record time while minimising human intervention. This approach aligns with DEWA’s vision to adopt the latest digital and smart solutions.
2026 Jan 27

DEWA’s Sustainability and Innovation Centre hosts panel discussion at Emirates Airline Festival of Literature

As the Sustainability Partner of the 18th edition of the Emirates Airline Festival of Literature, Dubai Electricity and Water Authority (DEWA) hosted a panel discussion at the festival focused on sustainability and climate issues. The event, which opened on 21 January and ends on 27 January, is being held under the patronage of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

2026 Jan 26

DEWA’s projects strengthen the UAE’s leading role in the transition to clean and renewable energy

The world marks the International Day of Clean Energy on 26 January each year. Adopted by the United Nations General Assembly, the day coincides with the anniversary of the establishment of the International Renewable Energy Agency (IRENA), which is based in Abu Dhabi, reaffirming the UAE’s leading role in supporting the global transition to renewable energy. The UAE co-sponsored the draft resolution to adopt this international day, alongside the Republic of Panama.
2026 Jan 25

Quote by HE Saeed Mohammed Al Tayer, Vice Chairman of the Dubai Supreme Council of Energy and MD&CEO of DEWA, on World Energy Day 2026

On the occasion of World Energy Day 2026, HE Saeed Mohammed Al Tayer, Vice Chairman of the Dubai Supreme Council of Energy and MD & CEO of Dubai Electricity and Water Authority (DEWA), emphasised that the transition to clean and renewable energy sources is no longer an option but a national and humanitarian responsibility driven by climate change challenges and sustainable development requirements.
2026 Jan 24

DEWA’s virtual employee Rammas handled over 1.6 million inquiries in 2025

Dubai Electricity and Water Authority (DEWA) has announced that its virtual employee Rammas, powered by artificial intelligence (AI) and ChatGPT, handled over 1.6 million inquiries in Arabic and English in 2025. Using the most advanced AI model, Rammas delivers accurate, real-time responses by drawing information directly from DEWA’s website. Since its 2017 launch up to the end of 2025, Rammas has responded to more than 12.7 million inquiries across DEWA’s communication channels.
2026 Jan 23

HE Saeed Mohammed Al Tayer reviews construction progress at Moro Hub’s new Green Data Centre in Warsan

HE Saeed Mohammed Al Tayer, Managing Director and CEO of Dubai Electricity and Water Authority (DEWA), conducted an inspection of the ongoing construction of the first phase of the solar-powered Green Data Centre being developed by Moro Hub (Data Hub Integrated Solutions LLC) – a subsidiary of Digital DEWA, the digital arm of DEWA – in Dubai’s Warsan district. During his visit, Al Tayer endorsed the awarding of the second phase of the project.

2026 Jan 22

DEWA honours 80 distinguished suppliers in recognition of their commitment to quality and efficiency

Dubai Electricity and Water Authority (DEWA) has honoured 80 distinguished suppliers in recognition of their commitment to delivering world-class standards of quality and efficiency, and for their vital role as strategic partners supporting DEWA’s culture of excellence and reinforcing Dubai’s competitiveness as a leading global destination for business and investment.
2026 Jan 21

DEWA and Cisco explore digital collaboration opportunities for a smarter future

HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), held discussions with Gordon Thomson, President for Europe, Middle East and Africa (EMEA) at Cisco, on deepening strategic collaboration across digital transformation, advanced technology and cyber security.
2026 Jan 20

DEWA enhances its capabilities in operating and monitoring water networks by adopting advanced smart technologies

Dubai Electricity and Water Authority (DEWA) has enhanced its capabilities in operating and monitoring water networks through the adoption of advanced smart technologies and a robust digital infrastructure. This enables round-the-clock remote monitoring and control of water networks through the ‘Open Platform Communication Gateway for Data Exchange Between Multiple Water OT Systems’, which has been patented in the UAE. This initiative is part of DEWA’s ongoing efforts to enhance the reliability and efficiency of critical water infrastructure and support comprehensive digital transformation in operational network management, in line with global best practice.
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